Insufficient evidence
Explain the gap and route the question for confirmation.
Enterprise Knowledge Base RAG
Connect enterprise documents and business knowledge with source citations and access controls. Start with a model API, or deploy processing, retrieval, and inference on an appliance for fully internal use.
Designed for
Teams maintaining policies, product documentation or service knowledge
Give every answer a source and every document an owner.
Organise company documents into maintained knowledge spaces. Help employees find relevant passages, check their context and flag material that needs updating.
Connected work
Connect document maintenance, answers and feedback.
- 01
Maintain sources
Organise documents, versions and publication status.
- 02
Retrieve evidence
Search within the material available to the user.
- 03
Check citations
Open the passage and document version behind the answer.
- 04
Improve coverage
Route missing or outdated information to its owner.
Implementation scope
Design retrieval around citations, versions and access rights.
- Knowledge spaces
Assign ownership by team, topic or business function.
- Sources and versions
Keep answers connected to the applicable document.
- Access rules
Apply identity and document permissions throughout the production retrieval flow.
- Feedback
Use unanswered questions and corrections to guide maintenance.
Exception handling
Handle missing sources, conflicting versions and access changes.
Conflicting documents
Identify the versions requiring a business decision.
Changed permissions
Test account access, retrieval, caching and citation access together.
Project planning
Agree the scope and test a representative workflow.
Scope and dependencies
Agree document parsing, model services, identity integration and deployment. Verify access consistently across retrieval, caching and source links.
What to bring and verify
Prepare answerable, unanswerable, restricted and outdated-document questions. Check citations, access boundaries and update behaviour before choosing the retrieval configuration.
Which integrations need to be assessed?
Agree document parsing, model services, identity integration and deployment. Verify access consistently across retrieval, caching and source links.
What should we prepare for an initial assessment?
Prepare answerable, unanswerable, restricted and outdated-document questions. Check citations, access boundaries and update behaviour before choosing the retrieval configuration.
How are scope, cost and timing agreed?
Review representative workflows, integrations, data migration and acceptance requirements first. Agree a staged scope and estimate against those requirements.
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